Kcart.aiContact sales
Back to landing

Privacy

Privacy Policy

This Privacy Policy explains how KCart Pty Ltd collects, uses, stores, and shares personal information when you use KCart.

KCart Pty Ltd

Last updated: April 2026

This policy explains what information KCart collects, why it is collected, how it is used across the platform, and the rights and choices available to customers, prospects, and website visitors.

1. Information We Collect

We collect information you provide during account registration (name, email, business details), transaction data, product and inventory information, and usage data including IP addresses and browser information.

2. How We Use Your Information

To provide and maintain the platform, process transactions, send service-related communications, improve our features, provide customer support, and comply with legal obligations.

3. AI-Assisted Features

KCart may use AI-powered analytics to provide business insights, product recommendations, and inventory forecasting. These features process your data in aggregate and do not make automated decisions that significantly affect you without human oversight.

4. Sharing & Disclosure

We share data with: Stripe (payment processing), Supabase (data hosting), shipping carriers (order fulfillment), and as required by law. We do not sell your personal information to third parties.

5. Cookies & Tracking

We use essential cookies for authentication and session management, and optional analytics cookies to understand platform usage. You can manage cookie preferences through your browser settings.

6. Data Retention

We retain your data for the duration of your active account plus 90 days after closure. Transaction records are kept for 7 years as required by Australian tax law. You may request earlier deletion of non-essential data.

7. Security

We implement industry-standard security measures including encryption in transit (TLS 1.3) and at rest, access controls, regular security audits, and secure development practices.

8. International Transfers

Your data may be processed in data centers located in Australia, the United States, and Singapore. We ensure appropriate safeguards are in place for international data transfers.

9. Your Rights

You have the right to access, correct, and delete your personal data. You may also request data portability or object to certain processing activities. Contact us to exercise these rights.

10. Children

KCart is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to Policy

We will notify you of material changes to this policy at least 30 days in advance via email and platform notification.

12. Contact

For privacy-related inquiries, contact us at legal@kcart.store or write to: KCart Pty Ltd, Queensland, Australia.

13. Effective Date

This privacy policy is effective as of April 2026.